At Suicoke US, we are committed to delivering your orders safely, efficiently, and on time. This Shipping Policy explains how orders are processed and shipped.

1. Order Processing

  • Orders are processed within 1–3 business days after successful payment confirmation
  • Orders are processed Monday – Friday (excluding holidays)
  • Orders placed on weekends or holidays will be processed on the next business day

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

2. Estimated Delivery Times

Delivery times vary depending on your location:

  • United States: 8–12 business days
  • International Orders: 12–15 business days

Delivery times are estimates and may be affected by customs processing, weather conditions, or carrier delays.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on your shipping destination and selected shipping method
  • Final shipping charges will be displayed before completing your purchase

4. International Shipping

We offer international shipping to multiple countries worldwide.

For international orders:

  • Delivery times may vary depending on customs clearance
  • Import duties, taxes, or customs fees may apply
  • These charges are the responsibility of the customer

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Suicoke US is not responsible for packages delivered to incorrect or incomplete addresses provided at checkout.

6. Lost or Delayed Packages

While we work with reliable shipping carriers, delays may occasionally occur.

If your package appears delayed or lost:

  • Contact the shipping carrier first
  • You may also contact our support team for assistance

7. Contact Information

For any shipping-related inquiries, please contact us:

Suicoke US
125 Orchard St
New York, NY 10002
United States

📧 Email: support@suicoke.us
📞 Phone: +1 (213) 575-3811

Business Hours:
Monday – Friday: 09:00 AM – 6:00 PM